Where you seek a refund for any item that was purchased as part of a 'deal', TheCameraShop may refund the price in accordance with deal eligibility. In the case of electrical and electronic productsTheCameraShop will be happy to refer you to the manufacturer's customer service hotline for assistance with operating difficulties or product repairs. If you cannot present your TheCameraShop register receipt or other acceptable proof of purchase TheCameraShop reserves the right not to offer a refund or exchange. If the product is determined to be faulty, not of merchantable quality, not fit for purpose or not matching a description or sample TheCameraShop will offer a repair, exchange voucher or refund. Please note, in the case of electrical and electronic products TheCameraShop may elect to return the product to the manufacturer's repair agent to determine the nature of the problem. Please return any accessories and manuals supplied with product. Refunds will not be provided for the purchase of gift cards. Refunds will be issued using your original payment method Your original TheCameraShop receipt is the best form of proof of purchase This may result in a repair, exchange or refund being refused. You can present your TheCameraShop register receipt or other adequate proof of purchase.Īssess the condition and age of returned goods prior to providing a repair, exchange or refund. The product does not match the sample or our description and The product is not fit for its intended purpose or The product is faulty or is not of acceptable quality or TheCameraShop will accept product returns and provide you with an exchange voucher, refund or repair where: Trust the team at TheCameraShop when you need support with your products.
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